Cloud Concierge™ Onboarding
The hardest part about moving your IT into the cloud is retaining the value that’s invested in your current system
Most cloud providers force you into a DIY migration path or "recommend" hiring a migration consultant. But Intermedia is different.
Our Cloud Concierge™ experts implement a custom migration plan to move your existing users and data into the cloud with minimal interruption to your business—at no extra cost. We migrate an average of 15,000 mailboxes and over 5,000 phone numbers to Intermedia each month, so you know you’re in good hands. Our Cloud Concierge onboarding experts are certified by Microsoft and Cisco, along with other product-specific certifications like SSVVP/SSCA and Sonic Wall. And they routinely complete training courses to increase their knowledge and skills.
Exchange Email
Our Cloud Concierge experts will work with you to:
- Design an email migration plan that fits your schedule to reduce disruption
- Set up your email accounts
- Migrate your existing data
- Shift your employees over to the new email service seamlessly and without loss of data
Cloud PBX
Our Cloud Concierge experts will work with you to:
- Test your network to make sure it can properly support high-quality calls
- Work with you and your service providers to optimize your network, if needed
- Set up your Cloud PBX service
- Port over your existing phone numbers
- Ship your new phones
- Provide training for using your auto-attendant, creating and managing users and call lists, deploying Callscape, and leveraging other mobility features
Email Archiving
For migrating existing data, you have a number of options:
- Currently an Intermedia Exchange customer? We’ll port your current mailbox states into Intermedia’s Email Archiving at no cost.
- Currently using Intermedia’s Message Mirror? We’ll migrate and ingest your full data set at no cost.
- Currently using another archiving solution? We’ll migrate and ingest your full data set for you.
SecuriSync® backup and file sharing
Want to sync a file server up to SecuriSync? Just use our SecuriSync for Windows File Server sync tool to:
- Install the tool on your file server
- Decide whether to sync all or a subset of the files to the cloud, or
- Migrate all the files to SecuriSync in case you no longer require the server
Intermedia Office Apps
Enabling Office apps for your users is easy. Simply provision your users for Office apps in HostPilot and then instruct them to log in to My Services and install the apps. Our Knowledge Base provides all the details, including installation and login instructions for your users.
Intermedia AppID®
Our Knowledge Base provides all the information you need to quickly enable AppID for your users. We provide an Admin guide that shows you how to provision users and add custom apps to the service. And give you an end user guide for your users that shows them how to add apps to their portal and use AppID to access those apps.
