Envision Call Analytics provides your organization with the power to easily visualize the performance of your sales and support employees using your calling data. Through these visualizations, businesses can take specific actions to both optimize employee efficiency and improve customer engagement and experiences.
Track usage and performance of your remote sales and support teams.
Save and schedule the reports which are most meaningful to your organization.
Upgrade to Contact Center Express to increase the quality of your customer engagements with enhanced Agent Reporting.