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The Basics
Features
Actionable insights to help the right people make the right decisions at the right time
Envision Call Analytics provides your organization with the power to easily visualize the performance of your sales and support employees using your calling data. Through these visualizations, businesses can take specific actions to both optimize employee efficiency and improve customer engagement and experiences.
Track usage and performance of your remote sales and support teams.
Save and schedule the reports which are most meaningful to your organization.
Upgrade to Intermedia Unite Pro or Enterprise packages to increase the quality of your customer engagements with enhanced Agent Reporting.
Log into your HostPilot account and go to:Voice Services -> Reports & Analytics