Intermedia Unite™

A fully integrated unified communication and collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a seamless experience.

*Product and feature availability may vary by region.

Data Protection & Privacy

Privacy

Intermedia offers a clearly documented privacy policy. It guarantees that we will not access or use your data in any way, except when we have your permission to troubleshoot an issue. Intermedia is certified Safe Harbor compliant with the U.S. Department of Commerce.

To read Intermedia’s Privacy Policy, please visit Privacy Policy

Employee security

Every Intermedia employee, regardless of role, undergoes a rigorous background check. Employee access to passwords, encryption keys and electronic credentials is strictly controlled using two-factor authentication and role-based access control. Access to servers is restricted to a limited number of authorized engineers and monitored regularly.

Authentication and access

Intermedia has established a number of stringent policies and procedures to authenticate a caller’s identity during support and service calls. These policies and procedures help protect confidential information belonging to your account and to your users by helping to ensure that only authorized members of your team are given access to our services. In addition, our online control panel enables administrators to fully control access to services and administrative functions.

Dedicated security staff and monitoring

Intermedia employs dedicated, full-time security staff who are certified in information security. This team is involved with all aspects of security, including log and event monitoring, incident response, managing intrusion detection systems (both host and network), perimeter defense, service and architecture testing, and source code reviews.

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