Intermedia Unite™

A fully integrated business communications and collaboration platform that combines a phone system, video, screen sharing and file management into a seamless experience.

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Intermedia Unite Service Details

PBX Phone System

In the past, installing a corporate phone system or PBX required a huge expense. Not only did you have to buy expensive and bulky PBX hardware, but you had to pay someone to install and maintain it. But phone systems have evolved. With Cloud PBX, all you need to do is buy the pre-configured phones and connect them to the Internet.

What is PBX?

Private Branch Exchange (PBX) is a private system within a company that allows a business to manage multiple phone line extensions and calls within and outside of the company. Traditional PBX hardware technology, which makes call management possible, is generally stored physically on-premises within the company. Each phone extension connects by wire to the PBX terminal through a plug in the wall.

Enterprise-grade phone systems

Intermedia’s Cloud PBX allows your company to plug into our PBX equipment through the cloud, saving you money and space while providing your company with over 40 calling features that deliver enterprise-grade phone service to your SMB. Features such as voicemail to email, hold & park, call transfer, and call recording are all managed through your company’s own private administrative portal.

Quality and Reliable Calls

You won’t sacrifice quality for cost with Cloud PBX. Intermedia has programs and processes in place to help assure high-quality calling, including customer site pre-qualification and constant real-time monitoring of our network for any Quality of Service (QoS) issues, and all of it is financially backed with a 99.999% uptime service level agreement. That’s about five minutes of downtime a year.

Business Continuity

When unforeseen emergencies strike your business (power outage, severe weather, theft, etc.) your business, Cloud PBX can help your business stay afloat by allowing you to forward calls to your mobile devices or to an off-site location. The key to surviving downtime is to maintain a working communications system. If your phones are up, you can still contact customers and preserve vital relationships while your business works towards getting back up and running.

Easy Installation

After the savings and added functionality, the best part is the easy installation. You don't need to be an expert. Our expert onboarding team will guide you through the setup process and send you pre-configured phones that, once plugged into your internet connection, will be ready to go.

Phone Cost Savings

Save your business money by eliminating the need for expensive equipment and the technical experts needed to install, maintain and repair it. Get feature-rich phone service for a low monthly cost.

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