Need help? We’re here to give you a Worry-Free Experience™.
Got billing questions?
Read our billing FAQs to get answers to the most common customer service and billing questions. If you cannot find the answer you seek, feel free to contact us.
Hours: Monday-Friday, 9 AM to 8 PM EST
Please Note: Our response time is always slightly longer during the few days before and after the first of the month.
Intermedia's system status dashboard shows the status of your networks and servers.