VOICE & UNIFIED COMMUNICATIONS
Intermedia Unite Cloud PBX SIP Trunking AnyMeeting Video Conferencing
PRODUCTIVITY & EMAIL
Exchange Email and Office 365 Office Apps
BACKUP & FILE SHARING
SecuriSync Backup & File Sharing Outlook Backup
SECURITY & COMPLIANCE
Email Archiving Email Encryption
Intermedia Email Protection AppID Identity & Access Management
VERTICAL & ENTERPRISE SOLUTIONS
Control Panel
HostPilot® by Intermedia
Intermedia’s Worry-Free Experience™
Overview Security Reliability Onboarding
Support Compliance Infrastructure
Customer and Partner Stories
Customer Stories Partner Stories
Product Suite
Office in the Cloud™ by Intermedia
PROVIDING INDUSTRY SOLUTIONS
Enterprise Healthcare Legal Finance
Construction High-tech Manufacturing
Solving Common IT Challenges
The Costs of IT Management of Services Lack of Key Features
Security and Compliance Improving Infrastructure
Reports on IT Risks and Issues
Ransomware Unreliable Voice Networks Risky IT Habits
High Phone Bills Data Vulnerability IT Confidence Index

Support

Need help? We’re here to give you a Worry-Free Experience™.

J.D. Power and TSIA certify our Worry-Free Experience
J.D. Power and TSIA certify our Worry-Free Experience

Call Intermedia Support

800-379-7729 option 3
Our support is available 24/7
and is currently offered only in English

Got billing questions?

Read our billing FAQs to get answers to the most common customer service and billing questions. If you cannot find the answer you seek, feel free to contact us.
Hours: Monday-Friday, 9 AM to 8 PM EST

CALL:

800-379-7729, option 4

FAX:

1-408-636-0413

EMAIL:

CSR@Intermedia.net

Please Note: Our response time is always slightly longer during the few days before and after the first of the month.

System Status

Intermedia's system status dashboard shows the status of your networks and servers.
Customer Login
HostPilot Control Panel

Check the system status on the welcome page

Partner Login
Intermedia's Partner Portal

Click "Service status" for the system status details

Chat with an Expert
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