Support and onboarding

Here's how Intermedia ensures its Worry-Free Experience™.

Got billing questions?

We'd be happy to answer any questions you have.
  • Hours: Monday-Friday, 9 AM to 8 PM EST
  • Call: 800-379-7729, option 4
  • Voice Services: 877-880-0055, option 3
  • Fax: 1-408-636-0413

System Status

Intermedia's system status dashboard shows the status of your networks and servers. In HostPilot, the system status is located on the HostPilot welcome page. In the Partner Portal, click "Service status" for details.

Success Stories

Support Resources