For Exchange, Cloud PBX and most other services
Exchange mailboxes migrated every month
phone numbers ported every month to Cloud PBX
Exchange mailboxes migrated since 2010
Our Cloud Concierge team is staffed with the industry’s leading experts. Whether it’s for Exchange Email, Cloud PBX, Email Archiving, or most of our other services, they’re here to move you on to Intermedia’s systems with no data loss, no downtime, and no disruption to your business.
Migrating your users and data—at no extra cost
The hardest part about moving your email or phones is retaining the value that’s invested in your current system. Especially for email. According to Gartner, 80-90% of your business’s intellectual property is contained in your email.
Most email providers make you migrate your own email or hire a consultant. But Intermedia is different.
Our Cloud Concierge team implements a custom migration plan to move your existing users and data into the cloud with minimal interruption to your business—at no extra cost.
Overview of our migration process
Phase 1: Getting started
What’s the key to a successful migration? Rigorous preparation. For Intermedia, this includes:
- A single point of contact. A single Cloud Concierge coordinator will fully manage your migration, from design to hand-off.
- Understanding your needs. No work is performed until Intermedia has complete insight into your current environment, your user expectations, and any unique circumstances.
- Creating a custom migration plan. No two businesses are the same. Which is why we develop a custom migration plan for every Intermedia customer.
Phase 2: Performing the migration
Intermedia migrates your users, emails, calendars, contacts, phone numbers, hunt groups, and much more.
- Benefit from our experience. Nobody does it like us. We’ve developed proprietary tools and rigorous processes that allow us to uniquely manage the risk and complexity of migration.
- Receive full transparency. We’ll send regular progress updates. If you have questions, we’re here 24/7 via phone or email.
- Rely on our certified experts. Most Cloud Concierge team members are tier-2 Microsoft Certified Professionals (MCITP) or higher.
Phase 3: Assuring a seamless transition
Intermedia assures that there’s no interruption to your users. The only change they’ll notice is a dramatic improvement in service.
- Migrate at your own pace. You’ll maintain control over the process and the end-user experience. You can even choose the cutover date.
- You define success. We don’t consider a migration to be complete until the customer has confirmed it.
- We’re always here for you. Intermedia’s account management and support teams are always a phone call away—any time you have a question or need a problem solved.