Saturday, September 22, 2018
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Intermedia Services Customer Support


Customer Support - Conference Service

A toll-free phone number used only for hosting conference calls. This service is also called SmartConference and OfficeDepot Conferencing.

  • Billing Info
    This section is designed to better understand your billing and usage charges.

  • Conferencing Wallet Card
    Printable cheat sheet with a listing of your product's most used phone pad commands.

  • SmartConference Tutorial
    This tutorial will guide you through the process of setting up and customizing your SmartConference, and explain how to use its basic and advanced features.

  • Phone Number Transfer (Porting) Form
    This file includes the required "Letter of Authorization" to transfer (port) your exiting phone number(s) to AccessLine.

If you can't find a solution to a question regarding your Conference Service, please contact Customer Service directly at:

Or email us directly at:

Q: I forgot my PIN. What do I do?

A: If you have lost or forgotten your PIN, go to our login page here, and click on the "Forgot Your PIN?" button. You will be asked for your Account Phone Number and should automatically sent an email with your PIN number.

If that does not help or your email has changed since you signed up for our service, you may retrieve your PIN by contacting Customer Service via phone or Live Help. You will be asked a series of questions to confirm your identity.
As of 9/22/2018 6:01:59 AM   
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