About Intermedia

We're your one-stop shop for cloud business applications.

Intermedia gives customers and partners the freedom to focus on business, not IT. We do it by integrating 20+ essential cloud IT apps with a single point of control—and backing it with levels of reliability, security and support that assure a Worry-Free Experience™.

Intermedia is a one-stop shop for cloud business applications. Our Office in the Cloud™ suite integrates the essential IT services that SMBs need to do business, including email, voice, file syncing and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving. Office in the Cloud goes beyond unified communications to encompass a wider breadth of fundamental IT services, delivered by a single provider.

Think of Office in the Cloud as your “Business Cloud Platform”. Intermedia’s services are integrated into our HostPilot® Control Panel. This means you have just one login, one password, one bill and one source of support—which makes the cloud easier to use and more efficient to manage. Intermedia further streamlines the experience by offering enterprise-grade security, a 99.999% uptime guarantee and 24/7 phone support with typical hold times of less than 60 seconds.

Intermedia serves over 65,000 businesses and has more than 5,500 active partners, including VARs, MSPs, telcos and cable companies. Our award-winning Partner Program lets partners sell under their own brand with full control over billing, pricing and every other element of their customer relationships. Intermedia is the world’s largest independent provider of hosted Exchange.

Intermedia has over 700 employees worldwide who manage numerous datacenters to power our Office in the Cloud—and to deliver customers and partners our Worry-Free Experience™.

Founded: 1995

CEO: Michael Gold

Headquarters: Mountain View, CA

Additional Locations: New York, Seattle, London, Sydney, and St. Petersburg, Russia




Michael Gold

Chief Executive Officer

Michael Gold is Intermedia's CEO, leading the organization with a focus on profitably growing the company through an increasingly broader set of cloud services—and a superior experience for customers and partners. Gold joined Intermedia in May 2011 as President, as part of the company's acquisition by leading private equity firm Oak Hill Capital Partners. He transitioned to CEO in May, 2015.

Gold brings over 15 years of senior management experience in cloud services and channel development. Before joining Intermedia, he was CEO of Zlago, a cloud services company he founded and grew via a nationwide network of managed service providers, VARs, and other channel partners. Previously, Gold was a senior vice president at cloud automation provider Parallels. Gold came to Parallels through its acquisition of Sphera, a cloud services company where he served as CEO.

Gold has held a variety of other executive roles in the industry, including CEO of software company Vicorp and senior vice president of Qwest Communications, where he had P&L responsibility for the Internet Products business and launched Qwest's CyberCenter datacenter and hosting business. Long dedicated to the channel community that supports small and mid-size businesses, he was named one of the 25 most innovative executives by CRN and Everything Channel in 2009 and 2010. Gold earned a bachelor's degree in Electrical Engineering from the University of Illinois and an MBA from Stanford.


Scott Allen

Chief Financial Officer

Scott Allen, chief financial officer, has global responsibility for all of Intermedia’s financial functions including financial accounting, financial planning and analysis, revenue operations/customer billing, treasury, tax, legal and the development of internal IT systems and business processes. Prior to Intermedia Allen held the role of VP finance & operations at Citrix Online Services – a division of Citrix and provider of secure, easy-to-use cloud-based collaboration services such as GoToMeeting and GoToMyPC.

While there, Allen was responsible for driving the overall business model while assisting the company in tripling revenue over a five year period. Additionally, he was heavily involved in the online division’s acquisition strategy. Prior to joining Citrix, Allen held various positions at ADP, including, business unit CFO and controller roles. ADP is one of the world's largest providers of business outsourcing solutions. Allen holds an MBA from Golden Gate University of San Francisco and has a bachelor’s degree in business administration/accounting from San Jose State University.


Jonathan McCormick

Chief Operating Officer

As COO, Jonathan McCormick manages all Intermedia hosting operations and operations staff. With the company since 2007, McCormick has played an integral role in bringing a number of industry firsts to market for the company including the launch of the company's first in-country UK datacenter. McCormick creates a positive environment heading Intermedia's Mountain View, CA office where inter-department collaboration and teaming is a strong focus.

Prior to joining the team at Intermedia, McCormick was employed as the SVP of operations and client services for Savvis, the global provider of managed hosting, network and collocation facilities. In this capacity he was responsible for the management of all operations and customer service organizations globally.

McCormick is frequently sought after as a thought leader in the business communications space to add commentary on industry trends and events. He has been published in such outlets as EWeek, Network World and SC Magazine. He received a double major in Psychology and Economics from Trinity College in Hartford, CT.


Jonathan Levine

Chief Technology Officer

Jonathan Levine joined Intermedia in 2015 with more than twenty-five years of experience in information technology, cloud operations, data analytics, software development and corporate strategy.  As Chief Technology Officer, he is responsible for the company’s technology strategy, ensuring that Intermedia continues to deliver the security, availability and value that its customers depend on.

Prior to Intermedia, Levine served in wide variety of senior leadership roles at Rakuten, Japanese leading e-commerce and Internet service company.  Most recently, he was the Vice Managing Director of Rakuten Group’s Development Unit, where he was responsible for global technology and corporate infrastructure, and where he established Rakuten’s Next Generation Data Center, Private Cloud, Backbone Network and Global Development and Operation Center. 

Levine was also a board member of Fusion Communications, Rakuten’s telecommunications carrier, ISP and public cloud subsidiary.  Previously, he served as Board Director, Chief Operating Officer, co-President and CTO of Rakuten’s Online Advertising Subsidiary LinkShare; he was also an Advisor to the CEO and to the CTO of Rakuten Group, and he lead important initiatives in platform modernization, globalization and data analytics. During his tenure, Rakuten expanded from fewer than fifty employees to more than 10,000.
Prior to his long career at Rakuten, Levine was co-founder and VP of Engineering at ePhysician.  He also held management positions at Internet pioneer PointCast, IBM and Lotus Development.  Early in his career he was a software developer for Oracle.
Levine holds five patents on his innovations in online marketing and database technology, is the co-author of two books on e-commerce and Java technology, and is a popular speaker and interviewee in Japan on cloud, virtualization, and database consolidation.


Andrew Gachechiladze

SVP of Product Development and Engineering

Andrew Gachechiladze leads Intermedia’s product development and engineering groups overseeing the development of software products for a hosted environment – including software as a service (SaaS) and unified communications as a service (UCaaS).

With the company since 2001, Gachechiladze was previously a product manager for hosted Microsoft Exchange. During his tenure, he helped Intermedia deliver new hosted products (such as Exchange 2007, Exchange 2010, OCS 2007 and Unison) ahead of the competition. He also helped promote policies and procedures for the software development and engineering teams (such as general architecture, development cycles and communications) that allows Intermedia to develop and support one of the hosted industry’s best control panels.

Prior to Intermedia, Gachechiladze was a software developer at ThinkWave, the California-headquarted software company as well as at KomiEximBank in Moscow, Russia. He also held the position of technical director at SAnet, the first internet hosting company located in the Republic of Georgia.

Gachechiladze holds a degree in physics and computer science from Tbilisi State University.


Doug Johnson

SVP of Sales

Doug Johnson joined Intermedia in 2013, after Intermedia acquired Telanetix and its AccessLine brand of cloud voice services. Doug leads Intermedia's direct and channel sales teams.

Johnson originally joined AccessLine in 2000 as its Chief Operating Officer. In September of 2002, the AccessLine board of directors promoted him to President and Chief Executive Officer. In 2008, Johnson was named CEO of Telanetix.

Before joining AccessLine, Johnson was Vice President of the Advanced Services Group at AT&T Wireless. In that role, he managed wireless IP and wireless office services. He also served as AT&T Wireless's North American Vice President for Global Markets (where he was responsible for the company's top 3000 corporate accounts) as well as AT&T’s Vice President and General Manager for the Northwest Region.

Prior to AT&T Wireless, Mr. Johnson worked for McCaw Wireless as the General Manager of the Florida District. Mr. Johnson began his career with Touche Ross (now Deloitte and Touche) as a CPA. Mr. Johnson is an honor graduate from Washington State University.


Eric Weiss

SVP of Marketing

Weiss joined Intermedia in October 2013, bringing with him 18 years' of experience gained primarily in the SMB and cloud services sectors. He has a strong track record of branding, launching and growing businesses internationally.

Prior to joining Intermedia, Weiss held global SVP marketing roles with Axcient and GreenRoad, where he implemented rebranding efforts and marketing strategies. At GreenRoad, his effort increased revenues from $1M to $30M.

As CMO at Covad Communications, Weiss led the product and marketing teams that brought five new products to the SMB market. Weiss also held the role of VP at Macromedia, prior to its acquisition by Adobe, where he was responsible for rebranding Flash, which became the defacto application for viewing interactive web content on desktop PCs and mobiles. Before joining Macromedia, Weiss was Chief Operating Officer and co-founder of wholesale VoIP provider, ITXC.

Weiss earned his MBA from Harvard Business School and has a Masters' degree in Public Policy, Science and Technology, from the Harvard Kennedy School of Government.


Irina Shamkova

SVP of Product Management

As Intermedia’s vice president of product management, Irina Shamkova is responsible for the development and execution of the company’s product roadmap, ranging from hosted Microsoft Exchange to proprietary technologies such as HostPilot® Control Panel. She leads the company’s product and project management teams.

With the company for over 10 years, Shamkova previously held the role of a product manager. She has led many product initiatives, including product launch of hosted Exchange 2007 and 2010 ahead of competing Exchange hosts as well as Microsoft’s own hosting unit. Shamkova plays a key role in the forming of Intermedia’s direct and channel versions of HostPilot Control Panel, enabling it to be “private labeled” by partners for use by their end customers.

Shamkova received a masters in applied mathematics from Saint Petersburg State University in Russia.


Robert E. Leibholz

SVP of Business Development & Strategic Accounts

Robert “Bob” Leibholz oversees Intermedia's sales and business development activities as well as key partnerships. He is responsible for creating and expanding the company’s channel network to over 4,000 private label partners, as well as the extension of the program to Latin America and inking deals with Fortune 100-ranked Ingram Micro and Dell. He has lead Intermedia’s sales growth to become the industry leader in the business communication space.

In past positions at companies such as ASCAP and The Harry Fox Agency, Inc., Leibholz led licensing, sales and client relationship disciplines. Long a technology-focused business executive, he was the chief business driver for numerous technology projects, including an entertainment industry digital rights management system and many web-based client-facing applications.

A graduate of Carnegie-Mellon University, Leibholz served as editor for the American Management Associate course, The Art and Discipline of Managing Software Projects. A frequent speaker, he is sought after as a thought leader in business communications for small and medium size businesses.

Board of Directors

Board of Directors

Phil Koen

Executive Chairman, Intermedia

Phil Koen is Intermedia's Executive Chairman. He joined Intermedia in May 2011 as Chairman and CEO, as part of the company's acquisition by leading private equity firm Oak Hill Capital Partners. In May 2015, he transitioned to Executive Chairman. Koen brings more than 20 years of C-level industry expertise to Intermedia, most recently as CEO and director of Savvis [NASDAQ: SVVS], a global leader in cloud infrastructure and hosted IT solutions for enterprises.

Prior to that, he was president and COO of Equinix [NASDAQ: EQIX], the leading provider of network-neutral data centers and Internet exchange services. Koen previously served as Equinix's CFO and in a number of senior executive positions at other leading technology firms.

Koen currently serves on the boards of Infinera Corp (NASDAQ: INFN), an optical networking company, and Proofpoint [NASDAQ: PFPT], a cloud-based email security company. He earned a bachelor's degree from Claremont McKenna College and an MBA from the University of Virginia. Koen also serves on the Board of Trustees at Webster University.

Board of Directors

William J. Pade

Partner, Oak Hill Capital

William J. Pade is a Partner of Oak Hill Capital Partners and has been part of the firm since 2004. Mr. Pade is responsible for originating, structuring, and managing investments for the firm’s Services group. Prior to joining Oak Hill, he was a Director and Managing Partner at McKinsey & Company. Mr. Pade earned an A.B. degree, cum laude, from Harvard University and an M.B.A. degree, with distinction, from Harvard Business School. 

Board of Directors

J. Taylor Crandall

Managing Partner, Oak Hill Capital

Mr. Crandall is a founding Managing Partner of Oak Hill Capital Partners where he has been affiliated with the firm and its predecessors since 1986. Mr. Crandall has also served as Chief Operating Officer of Keystone, Inc. (the primary investment vehicle for Robert M. Bass) playing key roles in nearly all of the major transactions in which Keystone has invested. 

Mr. Crandall currently serves on the Board of Directors of Berlin Packaging LLC, Dave & Buster’s, Inc., Hilltop Holdings, Intermedia.net, Inc, Omada, Pulsant Limited, and Wave Division Holdings, LLC.   In addition, Mr. Crandall served on numerous public and private company boards in the past, including serving as a director of American Skiing Company, Bell & Howell, Cincinnati Bell, Genpact Limited, Interstate Hotels and Resorts, Meristar Hospitality Corporation, Quaker State and Washington Mutual.  Prior to joining Oak Hill, Mr. Crandall was a Vice President with the First National Bank of Boston.

Mr. Crandall earned a B.A. degree, magna cum laude, from Bowdoin College, where he has served on the Board of Overseers.  Mr. Crandall also received an honorary doctorate in humane letters from Bowdoin College in 2010.

Board of Directors

David S. Scott

Principal, Oak Hill Capital

David S. Scott is a Partner of Oak Hill Capital Partners and has been part of the firm since 2002. Mr. Scott is responsible for originating, structuring, and managing investments for the firm’s Services group. Prior to joining Oak Hill, he was a member of the mergers and acquisitions group at The Blackstone Group L.P. Mr. Scott earned a B.S. degree and a B.A. degree, magna cum laude, from the University of Pennsylvania, where he was a Benjamin Franklin Scholar and a Joseph Wharton Scholar. 

Board of Directors

Tom Tinsley

Advisory Director, General Atlantic

Tom Tinsley has worked at GA since 1999.  In his capacity as an Advisory Director, Mr. Tinsley provides specific expertise in strategy and global expansion.  He serves on the boards of Intermedia, Stroz Friedberg and Trax Technologies.

Mr. Tinsley also serves on the Advisory Boards of Strattam Capital and ADA Investments.  Additionally, he is Vice-Chair of the Teach For America Board for the greater DC region and serves on the LifeFlight of Maine Foundation Board.

From 1995-1999, Mr. Tinsley served as CEO with Baan Company, NV.  From 1978 to 1995 Mr. Tinsley was a Director at McKinsey & Company.

Mr. Tinsley earned an M.B.A. from the Stanford Graduate School of Business and a B.A. from the University of Notre Dame.

Board of Directors

Paul Asel

Managing Partner, Nokia Growth Partners

Paul is Managing Partner of Nokia Growth Partners (NGP) and has more than 25 years of investment experience across the U.S., Europe and Asia.  His realized investments have created over $1 billion value for shareholders and he has advised on acquisitions and IPOs valued at over $7 billion.

He is focused on NGP’s investments in Asia and the U.S. in the mobile, auto and local services sectors.  Paul is on the Board of CityMaps, Gigwalk, Intermedia, Luminate and Madhouse.  Paul has also been actively involved in Ganji, KongZhong, Network18 and UCWeb.  Prior to NGP, Paul worked at the International Finance Corporation, Cadence and Merrill Lynch.  He received an MBA from Stanford and a BA from Dartmouth.   Paul is co-author of Upward Bound:  Lessons of How Nine Leaders Achieved their Summits.  He is an Advisory Board member at the University of Baltimore and has served as an Adjunct Professor at the George Mason School of Public Policy.

Board of Directors

Kevin Parker

Managing Partner, Bridge Growth Partners

Kevin Parker is a Co-Founder and Managing Principal of Bridge Growth Partners. He is a recognized corporate leader in the technology industry, particularly in the information solutions and software sectors. Parker most recently served as CEO of Deltek, a leading global provider of enterprise software and information solutions. He was named "Entrepreneur of the Year" at the 2012 Ernst and Young Awards for the software services division.

Before joining Deltek, Parker was CFO and later Co-President of PeopleSoft, a leading provider of management software technology, in the years prior to its acquisition by Oracle. He previously held senior management positions at Aspect Communication, Fujitsu Computer Products of America, Standard Microsystems and Toshiba America. Earlier in his career, he was with the accounting firm Price Waterhouse. Parker is a Director and Chairman of the Board of Polycom, Inc., a current board member of Cvent, Inc. and a former board member of Camber Corporation. He also serves on the Board of Trustees of Clarkson University, where he received his B.S. degree in accounting.

oak hill capital


Oak Hill Capital Partners – one of the world’s most respected private equity firms – acquired Intermedia in May 2011.

With Oak Hill’s strong capital base and deep industry knowledge, Intermedia continues to expand its suite of cloud services – as well as its significant investments in premium 24x7 support, migration services, innovative and easy-to-use technology, and always-on operations.

Oak Hill Capital Partners is a private equity firm with more than $8.0 billion of committed capital from leading entrepreneurs, endowments, foundations, corporations, pension funds and global financial institutions. Robert M. Bass is the lead investor. Over more than 24 years, the professionals at Oak Hill Capital Partners and its predecessors have invested in more than 60 significant private equity transactions. Oak Hill Capital Partners is one of several Oak Hill partnerships, each of which has a dedicated and independent management team. You can learn more at www.oakhillcapital.com.