Exchange HOSTING
Intermedia runs the largest Exchange hosting service: 250,000 users and counting.
Why do more business people prefer Intermedia? Compare our Exchange hosting service to other providers.
It starts with our Exchange Concierge™ team. The team migrates new customers to Intermedia Exchange hosting at no cost, switching over email, contacts, calendars and more.
Intermedia offers Exchange 2010 - the latest version of Exchange. (Exchange 2007 is still available by request.)
TRUSTED INDUSTRY LEADER
"Intermedia service has been rock stable... I am left impressed by the stellar and prompt technical support. Exchange 2010 offers superior Outlook Web Access."
- Paul Mah, IT Business Edge
Exchange Hosting ROI
Run Exchange with an on-premise server? Use this report, The Case for Hosted Exchange, to calculate the ROI in hosting.
Exchange hosting basics
Get more information on Exchange hosting features and benefits to employees.
COMPARE INTERMEDIA TO OTHER PROVIDERS
There are many hosted or “cloud” email providers. How Intermedia compares:
| PREMIUM Infrastructure FOR RELIABILITY |  | Other providers |
|---|---|---|
| 99.999% uptime SLA |  |
99.9% (some offer an unsupportable 100% uptime "marketing" SLA) |
| SAS 70 Type II Compliant organization-wide, PCI Certified | |
 |
| Only premium servers and network | Dell, Cisco View infrastructure |
Not published |
| Multiple live and backup copies of your email and other critical business data, making it virtually indestructible | 2 live and 1 backup | Not published |
| Premium spam solution enhanced with Comtouch plugin | |
|
| If preferred, option to keep current spam solution | |
|
| FREE Migration | | Other providers |
|---|---|---|
| Dedicated Exchange Concierge™ team to guide new customers through migration process each step of the way | |
|
| Migration typically conducted over the telephone, enabling live one-on-one support | |
Emailed or knowledgebase instructions |
| Proprietary tools to automate migration | |
|
| Migration of Active Directory achieved in as little as 60 minutes | |
'Self-service' - read a technical instruction manual… |
| FULL CONTROL OVER SERVICE | | Other providers |
|---|---|---|
| Proprietary, award-winning HostPilot® Control Panel designed to give small and mid-size businesses intuitive controls | |
Basic 3rd party tools, largely based on locked-down HMC code |
| Online portal to add/delete users, provision all services including mailboxes, BlackBerries, distribution lists | HostPilot |
Only basic functions |
| Active Directory synchronization to run on-premise IT alongside Intermedia services | |
|
| Advanced controls available, just like on-premise servers | |
Lose control |
| 24x7 Support FROM CERTIFIED STAFF | | Other providers |
|---|---|---|
| Expert phone support in less than one minute | Average hold time: 60 seconds |
|
| RIM and Microsoft-certified Exchange support staff | |
|
| True 24x7 support | Support centers 'follow the sun' in California and Europe. |
Skeleton staff overnight |
Read Intermedia Reviews Exchange Hosting 101 View Pricing and Sign Up
