A fully-secure, world-class Exchange environment
When you entrust your company's critical data to Intermedia, you can be confident that your information is fully secure.
View plans and pricing → 30-day risk-free trial
At Intermedia, we consider security fundamental to the premium service we provide our customers. In fact, our business is predicated on our ability to offer a more secure environment than our customers could deploy themselves on-premise. Our comprehensive approach to security has earned the trust of over 450,000 users who rely on our hosted Exchange services every day.
"Intermedia continues to push forward in the hosted Exchange market…organizations continue to see the logic in moving on-premise Exchange servers into third-party datacenters. It makes too much sense from a cost, performance and efficiency perspective, while allowing customers to easily and affordably consume value-added services like archiving, security."
— Tier-1 Research
Security features
Security controls extend across every aspect of our business including:
-
Data replication
In addition to regular backups, Intermedia replicates Exchange 2010 data in real time from one set of premium hardware to another. This protects the critical information your business keeps within Exchange, even in the event of hardware failure or database corruption. It also enables Intermedia to rapidly restore the full functionality of your Exchange environment should an issue occur.
-
Multi-tenant platform security
Multiple redundant, enterprise-class firewall systems integrate firewall, VPN and traffic management to prevent unwarranted intrusions and ensure only authorized users access your Exchange environment. We also use an intrusion detection system (IDS) to detect malicious network traffic and computer usage that often cannot be caught by a conventional firewall.
-
Physical security
We invest a great deal more in physical security than most IT organizations could ever afford. Each of our five premium datacenters (four US-based, one UK-based) is closely monitored and guarded 24x7x365 with sophisticated pan/tilt closed-circuit TVs. Secure access is strictly enforced using the very latest technology, including electronic man-trap devices between lobby and datacenter, motion sensors, and controlled ID key-cards. Security guards are stationed at every entrance to the site.
-
Email security and continuity
Intermedia offers a full suite of products that provides our customers with secure and always available email:
- Antispam: All Intermedia Exchange accounts include SpamStopper™, our advanced antispam software, to provide the ultimate in spam protection at no cost.
- VirusStopper: Intermedia provides comprehensive managed antivirus protection of all Exchange mailboxes, free of charge. This advanced software catches 99.999 percent of all viruses that could potentially infiltrate and harm your mailboxes and Exchange environment.
- Content filtering: Exchange customers can limit email content to comply with acceptable business use policies, company, state and federal communications regulations.
- Encrypted mail: Email between mailboxes on our system is natively encrypted. Clients can also use our Secure Mail to communicate externally with military-grade encryption of email and attachments.
-
SaS 70 type II certification
Intermedia is SAS 70 Type II certified company-wide, not just at the datacenter level. This rigorous certification requires an independent auditor to validate, in their opinion, that the controls and processes in use are effective over its one year evaluation period.
-
PCI compliance
Intermedia has passed the strict testing procedures to be PCI compliant. This assures credit card payments processed through a hosted site are secure from fraud and data compromise.
-
Dedicated security staff and employee controls
Intermedia offers a dedicated, full-time security staff, led by a Certified Information Systems Security Professional (CISSP) analyst. Every employee, regardless of their role, undergoes a rigorous background check.
Employee access to passwords, encryption keys and electronic credentials is also strictly controlled.
| Feature |  | On-Premise | Other |
|---|---|---|---|
| Firewalls and intrusion detection platform security | Multiple, redundant firewalls + Intrusion Detection System (IDS) | Single firewall, possibly IDS | Single firewall, possibly IDS |
| Physical security | 24x7x365 video surveillance, security guards, secure entry | Limited | Limited |
| VirusStopper and antispam | Included on all servers for FREE | Limited | Available for an extra charge |
| SAS 70 compliance | Type II certified at company and datacenter level | None | Typically Type I, datacenter level only |
| PCI compliance | Yes | None | Varies |
| Security staff and employee controls | Dedicated security staff; Detailed employee access controls | Security role shared w/IT Ops | Security role shared w/IT Ops |