Korg decided to move from the on-premises servers to Intermedia’s cloud services. They migrated nearly 150 users to Intermedia’s Hosted Exchange 2010. Korg also uses Intermedia’s public folders, active directory, ActiveSync mobility for android, Apple and windows phones, hosted BlackBerry for BlackBerry mobility, SharePoint for document management, and Lync for secure instant messaging. “Now that we have a hosted solution we have peace of mind. If something were to happen to our building, whether water damage or a fire, we know our critical business communications are intact. Our clients would still have the ability communicate with us and we would have the ability to communicate with one another,” says Roy.
With the upgrade to Exchange 2010 Korg now has more features and capabilities than they had with the on-premises Exchange 2003 server. “We’ve been able to boost our productivity by offering a consistent inbox, calendaring and contacts experience across the PC, browser and mobile phone. We now have Outlook Web App which comes with conversation view, nickname cache and shared calendar and contacts, to name a few features,” says Roy. Managing a network of retailers across the globe means communications are vital. Korg USA can communicate with each other effectively regardless of where they are ensuring that the music keeps playing.