Intermedia is looking for an enthusiastic individual to join our Customer Service Billing team on a Contract basis with the potential to convert to Full Time! If you have amazing phone skills and are passionate about providing world-class, worry-free service, then we want to talk to you.
Are you seeking an impactful role in an innovative company that is growing in a rapidly expanding market category? Intermedia can offer just the challenge you are looking for. We are an 800+ employee strong Unified Communications as a Service (UCaaS) and business cloud company that serves over a million customers with communication and data applications. What’s more, our product roadmap offers even more game-changing innovations than what got us to our strong position today. We serve the SMB marketplace with full featured products that are backed by a 99.999% uptime service level agreement and J.D. Power certified technical support.
About the Role
As the newest member of Billing Team, you will be working alongside a small, talented and passionate group. You will be responsible for providing customer service and billing support to our VoIP services for business customer via inbound phone calls, email and outbound follow-up.
What you bring to the Role