Contact us

Here’s how to reach support, sales, billing and other Intermedia teams.

Need technical support? We're here 24/7

Support for business applications

Exchange Email, SecuriSync, Email Archiving, AppID and others

(800) 379.7729, ext 3

OPEN/VIEW SUPPORT TICKET BROWSE OUR KNOWLEDGE BASE

Support for voice services

Cloud PBX, SIP Trunking, Conference Calling and others

(877) 880.0055

OPEN/VIEW SUPPORT TICKET BROWSE OUR KNOWLEDGE BASE

Most of our plans include 24/7 support. If your plan includes business hours support, you'll find us here M-F 9A-8P Eastern, and 11A-8P on weekends. Unfortunately, support for Web Hosting is not available during the weekend.

Other ways to contact us

US Sales

Call
(800) 379-7729, ext 2

Email
sales@intermedia.net

Fax
(646) 225-7348

We’re here Mon-Fri, 8am-8pm EST

Reseller Information

Call
(888) 299-2522

Email
resellers@intermedia.net

UK Sales

Call
+44 (0)20 3384 2158

We’re here Mon-Fri, 9am-6pm GMT

Customer Service/Billing

Call
(800) 379-7729, ext 4

Email
csr@intermedia.net

We’re here Mon-Fri, 9am–8pm EST

Read our billing FAQ

Email Us

General questions
announce@intermedia.net

Sales
sales@intermedia.net

Legal
legal@intermedia.net

Accounts Payable
ap@intermedia.net

PR inquiries
pr@intermedia.net

Billing
billing@intermedia.net

Account Abuse
abuse@intermedia.net

Headquarters

Mountain View, CA, USA

825 E. Middlefield Road,
Mountain View, CA 94043

New York City, NY, USA

120 West 45th Street,
26th Floor, Suite B,
New York, NY 10036

Bellevue, WA, USA

3310 146th Place SE,
Bellevue, WA 98007

London, UK

100 Brook Drive
Green Park, Reading, Berkshire RG2 6UJ,
United Kingdom

St. Petersburg, Russia

191167, Russian Federation, St. Petersburg,
Alexander Nevsky square,
building 2, letter V

Sydney, Australia

Australia:
+61 1800 281 209
New Zealand:
+64 800 995 049