Channel Development Representative

Current Intermedians Future Intermedians



Our teams are comprised of extraordinary individuals that work together, support each other and take ownership of results. We succeed when we align our goals with each other, with our partners, with our customers and even our customer's customers

About Intermedia

Are you seeking an impactful role in an innovative company that is growing in a rapidly expanding market category?  Intermedia can offer just the challenge you are looking for.  We are a 900+ employee strong Unified Communications as a Service (UCaaS) and business cloud company that delivers communication and data applications to over a million customers.  We serve the small- and medium-sized business (SMB) marketplace with full-featured products that are backed by a 99.999% uptime service level agreement and J.D. Power certified technical support. 

Intermedia is a channel-first company.  6,500 active partners across the US rely on us for greater reliability and productivity to grow their businesses.  As we help our extensive partner network to reap success, Intermedia’s business grows, too.  That’s the opportunity Intermedia presents today. We’re taking on the world’s biggest tech companies in a battle for the multi-billion-dollar business communication and productivity industry. 

Are you ready to make your mark?

About the Role:

Do you thrive on developing strategic initiatives that impact the growth of an organization?

In this new role, you will be responsible for the recruitment of ideal Unified Communication as a Service (UCaaS) managed service providers (MSP), a critical component of Intermedia’s growth strategy.

You will source, prospect and vet cold and warm leads. You will qualify the ideal UCaaS MSP partner. We are looking for someone who loves to hunt and is able to find partners through tools like LinkedIn, trade show lists, media buys, distributors, and email purchases. We are seeking a Channel Development Rep (CDR) who can present Intermedia’s unique value propositions for our solutions, including Intermedia Unite (our UCaaS solution), Contact Center, Exchange Email, and SecuriSync file management, and differentiate our reseller program in a compelling manner. Additionally, we are seeking a CDR who will be able to ask the right questions and make an assessment to accurately qualify prospects.

This position will be the first impression of Intermedia for any prospective partner as well as the starting point for all onboarding efforts. We’re looking for a high-energy individual with an attention to detail, relentless spirit, and ability to sell.

Position Responsibilities:

  • Lead prospecting for the ideal MSP partner via phone, email and LinkedIn
  • Qualifying inbound partner leads from distribution, online registration and inbound 800#
  • Presenting Intermedia’s unique value propositions for both Unite and Intermedia’s differentiated reseller program (sell them on the company, product, and reseller program)
  • Collaborating with Partner Marketing and Distribution teams to improve quality of partner leads and value proposition messaging
  • Scheduling of introductory meeting between qualified ideal MSP partner and appropriate Partner Account Manager (PAM) and Partner Sales Executive (PSE)
  • Entering prospective partner data into Salesforce
  • Performing other duties as needed​ 

Required Responsibilities:

  • Strong verbal and written communication
  • Ability to conduct online presentations confidently
  • HS diploma required. Bachelor’s degree in a business-related field strongly preferred
  • Minimum 2 years’ experience with customer service, recruitment, sourcing and selling in a B2B environment; channel sales experience a plus
  • Work within a fast-paced environment; with the ability to multi-task and work collaboratively
  • Ability to multitask, quickly adapt, be process-oriented, with high attention to detail
  • Sales knowledge of Cloud, SaaS, software and/or computer related products
  • Excellent problem-solving skills, including active listening, identifying the issue, and recommending solutions, often of a customized approach

Desired Skills:

  • Strong knowledge of Intermedia products
  • Working knowledge of LinkedIn and/or similar professional networking tools
  • Previous experience with Salesforce
  • Creative in nature with the ability to think outside of the box while remaining one step ahead of the problem
  • Ability to be held accountable to department and organizational numbers, data, and deadlines
  • Strong interpersonal skills with an outgoing, friendly disposition
  • Must be able to stay professional at all times while working in a fast-paced environment
  • Have a team-based approach, lead with a servant-based mentality, entrepreneurial spirit
  • Highly organized with the ability to prioritize exceptionally well
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public both orally and in writing

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