Intermedia's Custom URL Rebranding program allows partners to rebrand the End-User control panel, the Administrative control panel, the Knowledge Base, Outlook Web-Access login page, and the My Services login page. Participation in the program in conjunction with Payment Gateway also enables partners to use a rebranded customer facing Create Account Wizard.
Program enrollment costs $120.00. Maintenance of the service costs an additional $25.00 per month. Renewal certificates are installed for a reduced fee of $60.00.
Initial installation involves configuration of an internal virtual server to handle requests for rebranded services. Installation of certificates also involves System Administrator time which is not covered under normal SLAs. The monthly charge represents the cost to provision a static IP address for the partner to provide rebranded services for the Partner's private label and to cover support and maintenance costs for this infrastructure.
Intermedia needs a Personal Information Exchange PKCS 12 (PFX) export of the SSL Certificate purchased from the SSL Provider and the URL requested for rebranded services.
Intermedia has tested and supports SSL Certificates from Entrust (www.entrust.com), GeoTrust (www.geotrust.com), GoDaddy (www.godaddy.com), and Thawte (www.thawte.com). Certificates from other providers can be used, however Intermedia cannot guarantee that certification path errors will not occur. Please contact your SSL Provider with additional questions about ensuring valid certification paths-generally, Intermedia is not in a position to assist.
In some cases, a Partner may not be able to provide a CSR (certificate signing request) to their SSL Provider or generate a PFX themselves. Intermedia can generate a CSR for you and can also generate the PFX export from the certificate returned by the SSL Provider if an Intermedia-provided CSR is used. Please contact email@example.com indicating a CSR is required. Once the SSL Provider produces the SSL Certificate, please provide this as well.
To provide a CSR for you, please submit a request to firstname.lastname@example.org including the following information:
Please use the location information using your own company information. Once you receive your CSR from Intermedia, please provide it to your SSL Provider.
Intermedia suggests an IIS7 or Exchange 2010 type certificate.
Please provide the certificate to Intermedia. We will generate a PFX and forward this to our System Administrators to configure Rebranded Services.
Once the PFX has been provided to our System Administrators and rebranding has been completed, Intermedia will provide the IP-address of the gateway to the Partner. The Partner should contact their DNS Provider and have an A Record created for the domain specified to be used for the program.
Normally, the following naming convention is used to expose rebranded services (in the following example, exchange.yourdomain.com is used in place of the URL associated with your certificate):
Intermedia's Custom URL Rebranding program does not allow a partner to change the Exchange server URLs used for mail-client and mobile devices, and does not change the MX records which are used for accounts. Once an end-user logs into OWA, the URL will reflect the Exchange Server URL for the server they are connecting to.
Please forward all requests for additional information to email@example.com.