Intermedia AppID® Enterprise

Provide secure 24x7 access to web apps and data with Dynamic Identity and Access Management

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AppID® Enterprise service details

99.999% financially backed SLA

Intermedia believes in giving our customers the best service possible. So we provide your business with a financially backed 99.999% (five nines) uptime service level agreement for all our services.

 

A 99.999% uptime SLA means that you should expect less than six minutes of downtime over the course of a year—and, if we should fail to deliver, we’ll compensate you for it.

Our competitors—including Office 365—only offer a 99.9% uptime guarantee. That's just three nines. And while that difference may not seem significant, the difference actually amounts to downtime of over 8 hours.

Availability % Downtime per year
99.8% 17.52 hours
99.9% (“three nines”) 8.76 hours
99.95% 4.38 hours
99.99% (“four nines”) 52.56 minutes
99.999% (“five nines”) 5.26 minutes
Source: Wikipedia, “High Availability”

How would your business suffer if you couldn’t communicate with your customers or coworkers for a whole day? Or even half a day? With Intermedia’s five-nines uptime guarantee, you won’t have to find out.

How do we guarantee five nines availability?

We architect our cloud specifically for reliability, performance, and data protection. Read more about it in our white paper, Not All Clouds Are Created Equal."

Read more about the benefits of 99.999% uptime on our blog.

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Intermedia AppID® and HostPilot are either registered trademarks or trademarks of Intermedia.net, Inc. in the United States and/or other countries. Active Directory and internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Android, Google Play and Chrome are either registered trademarks or trademarks of Google Inc. Apple, iPhone, iPad and Safari are registered trademarks of Apple Inc. Firefox is a registered trademark of the Mozilla Foundation.

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