Cloud PBX

A cloud-based business phone system that offers enterprise-grade calling features, improves reliability, and enables mobile users—while cutting your phone bills by over 50%.

Intermedia’s Cloud PBX Awarded Editor’s Choice by PCMag.com

*Product and feature availability may vary by region.

Cloud PBX service details

99.999% financially backed SLA

Intermedia believes in giving our customers the best service possible. So we provide your business with a financially backed 99.999% (five nines) uptime service level agreement for all our services.

 

A 99.999% uptime SLA means that you should expect less than six minutes of downtime over the course of a year—and, if we should fail to deliver, we’ll compensate you for it.

Our competitors—including Office 365—only offer a 99.9% uptime guarantee. That's just three nines. And while that difference may not seem significant, the difference actually amounts to downtime of over 8 hours.

Availability % Downtime per year
99.8% 17.52 hours
99.9% (“three nines”) 8.76 hours
99.95% 4.38 hours
99.99% (“four nines”) 52.56 minutes
99.999% (“five nines”) 5.26 minutes
Source: Wikipedia, “High Availability”

How would your business suffer if you couldn’t communicate with your customers or coworkers for a whole day? Or even half a day? With Intermedia’s five-nines uptime guarantee, you won’t have to find out.

How do we guarantee five nines availability?

We architect our cloud specifically for reliability, performance, and data protection. Read more about it in our white paper, Not All Clouds Are Created Equal."

Read more about the benefits of 99.999% uptime on our blog.

Cloud PBX Pricing

Cloud PBX Pricing

You can bundle this service with other Intermedia services or complement any existing on-premises or cloud IT environment.

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