Get the easy-to-sell, set-your-own-margins, all-in-one ucaas solution that comes with j.d. power-certified 24/7 support.
Get Intermedia Unite.
It's time for you to be able to offer a highly-reliable Unified Communications and Collaboration service that allows your customers to be more productive, more collaborative, and more mobile. It's easy to sell, deploy, and administer, and comes with all of the sales, marketing, training, and onboarding support you need to drive more opportunities…and win. And it's all backed by Intermedia's 99.999% uptime SLA and our JD Power certified support.
With Unite we want to deliver a world-class experience and delight our partners and your customers. To accomplish that we are asking our partners to get certified through our online university. Unite is more than an upgrade to our existing Cloud PBX, it's an entirely new Unified Communications and Collaboration platform. The training takes only a few hours to complete and includes helpful videos, job aids, and bite-sized courses. It enables our partners to become experts in selling, setting up, and supporting this new product.
If you are not an Intermedia partner yet, but want to become one and attend our University, please call us at 888.299.2522.
Intermedia Unite is the new, cloud-based unified communications and collaboration platform that joins a next-generation, full-featured phone system, with screen sharing, HD audio and web/video conferencing, backup and file sharing, and much more, all integrated into one highly reliable, highly secure, unified communications solution. Whether in the office, in the conference room, in the car, at home, visiting a client, or at the beach, Unite and all of its communication features and choices go with your customers, with the desktop and mobile apps that keep them seamlessly connected wherever they go, on virtually any communications device.
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The Unified Communications as a Service (UCaaS) market is expected to grow exponentially in the coming years, growing over 20% per year and projected to hit nearly $15B in 20231. That is why we've spent the last 2 years developing a brand new unified communications (UC) service—to help you capitalize on this expansive market and help your customers communicate with greater mobility, flexibility, clarity, and choice.
1. Frost & Sullivan North American Hosted IP Telephony and UCaaS Market, Forecast to 2023 from September 2017
We built Unite with the goal of making it the easiest UCaaS solution for partners to sell, provision, install, and support. To help shorten the sales cycle, we've developed new self-service ordering, a robust new web admin portal, and a new partner quoting system. Plus, our 360-degree approach to partner success means you'll receive sales training, brandable marketing and sales materials, and concierge sales assistance to help you sell and support Unite before and after the sale. We even manage all the complex regulatory and tax compliance requirements for you.
| MYTH | WITH INTERMEDIA UNITE |
|---|---|
| "Selling is tough and sales support is limited at best." | Online sales training Brandable material Easy online quoting Concierge sales support |
| "Install is complex and expensive." | Free onboarding support Plug and play phones Proactive network testing |
| "Support and Billing will eat up my profits." | Free J.D. Power-certified support We handle the taxation Easier installs mean less "go-backs" |
| "Cloud Voice doesn't have the quality and reliability." | 99.999% uptime SLA Redundant network architecture VoIP Scout network testing Automatics failover |
| "I can't add value to someone else's solution." | Online phone configuration Network testing Bundle with other services |
| "I can't own the customer relationship." | Private label resellers own the entire customer relationship |
As always, you can brand UNITE as your own under our Private Label partnership model to own the customer relationship and set your own margins, or sell under our Advisor model to leverage the Intermedia brand and earn commissions. Either way, we have your back with our 99.999% uptime service level agreement, responsive Partner Concierge Desk, and J.D. Power-certified 24/7 support.
Online and on demand
Online prequalification, quoting, circuit testing
Online or with support
We help you get your customer set up right
We handle all taxation, even if you do the billing,
Web-based tools and live support
Upsell and cross sell email, file sync and share, etc.
