What is Intermedia Unite?
Intermedia Unite is the new, cloud-based unified communications and collaboration platform that joins a next-generation, full-featured phone system, with chat, screen sharing, HD audio and web/video conferencing, backup and file sharing, and much more, all integrated into one highly reliable, highly secure, unified communications solution. Whether in the office, in the conference room, in the car, at home, visiting a client, or at the beach, Unite and all of its communication features and choices go with your customers, with the desktop and mobile apps that keep them seamlessly connected wherever they go, on virtually any communications device.
Hover over the features to learn more
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PHONE SYSTEM
- Cloud-based phone service with 90+ enterprise-grade features
- High-level network call quality and uptime
- Single web-based management portal
Fax
- Intermedia WebFax is a “virtual” fax service
- Receive and manage faxes via the web
- Transmits faxes directly from a Windows®-based PC
VOICEMAIL
- Listen and manage from the desktop phone or through the mobile app
- Transcribed messages can be delivered via email or viewed on the mobile app
- Voicemail can be received or forwarded as a downloadable email attachment
DESKTOP
- Intermedia Unite Desktop App: empowers users to communicate the way that works best for them
- Two usage modes: Softphone and Call Controller
- Place, receive, and manage calls from your PC or Mac
Mobile
- Intermedia Unite Mobile App: makes any mobile device a business communications tool
- Instant access to call anyone in the company
- Features: call transfer, call flip, and ability to manage multiple calls
SCREEN SHARING
- Real-time screen sharing improves collaboration and speed of decision making
- Browser-based and full HD—no downloads or extensions required
PRESENCE INDICATOR
- See whether your company contact is available or busy on the phone
- Desktop phones include a busy lamp field (BLF) in the LCD display
- Desktop and mobile apps display presence information alongside each company contact
TEAM CHAT AND MESSAGING
- Send and receive chats in real-time with team members (individuals and groups)
- Pin favorite contacts to the top of your list
- Mobile chat and desktop chat messages are instantly synchronized
- Access to full contact chat history at anytime
FILE COLLABORATION
- 2GB per user of storage for SecuriSync® backup and file sharing
- Access files stored in computers, mobile devices, file servers, and the web
FILE BACKUP
- Real-time backup of all files, mobile photos, and videos
- Point-in-time file restoration for quick recovery from ransomware and other data loss
REMOTE OFFICE
- Phones can be plugged in to any location that has a network connection
- Remote desk phones work exactly the same way as they do in the office
VIDEO CONFERENCING
- Hold face-to face-meetings via HD video with up to 4 particpants and 4 video feeds
- Browser-based—no downloads or extensions required
PHONE
- Phones are plug and play, delivered pre-configured to work with the Unite service
- No special setup or technician required
- Polycom, Cisco and Yealink: several models to choose from to meet any business need
