Intermedia’s 2016 IT Confidence Index surveyed 350 US-based IT decision makers (ITDMs) to understand the state of IT and pinpoint the biggest challenges they currently face across four topic areas: General IT Services, Security, Infrastructure and Skilled IT Workforce.
The results reveal their biggest obstacles and worries. And some will surprise you.
"Consistently, IT professionals at smaller companies measured as less confident than larger ones, expressing concerns about their ability to protect and support their organizations. This uncertainty presents MSPs with a real opportunity to help SMBs that don’t have the resources to run IT on their own."