Make your desk phone more powerful than ever with the Intermedia Unite Desktop App
With Intermedia Unite, all your business communications are more integrated, efficient, and reliable.
The Intermedia Unite Desktop App helps users to be more efficient in the way they use their desktop phone.
- Simply click to call anyone in the corporate directory.
- Manage multiple calls more easily than using the phone.
- Place and manage calls, park calls, and transfer calls by simply clicking on the active call and choosing the action you want.
- See, at a glance, who is on the phone and/or their manually selected presence status.
Works with PCs and Macs
The Intermedia Unite Desktop app works with both PCs and Macs to make calling easier and more efficient for both users and power users such as receptionists or administrative staff.
Click to Call
The Intermedia Unite Desktop App uses the corporate Directory to create a contact list.
Calling is easy:
- Find your contact in the list
- Hover over the name of the person you want to call.
- Click on the phone icon to immediately ring the extension of your contact.
- Your phone will ring. Answer it to initiate the call.
Easily manage calls just like you would on your desk phone.
Managing calls is easy. Simply click on the icon of the called party in order to manage that call. Place or park calls with just a click or two.
Move calls between your desk and mobile phones with ease. Need to get to an appointment… but your desk phone call is running over? Transfer your call from your desk phone to the Intermedia Unite Mobile App – without disconnecting your call. The other party will briefly hear hold music until you pick up the new device.
Transfer your calls quickly and professionally.
Three types of transfers are available through the Intermedia Unite Desktop App:
- Blind transfer. Forward the call immediately to another party without introducing the call.
- Warm transfer. Call another party, and forward the call after introducing the call to the new party.
- Transfer to Voicemail. Forward the call immediately to another party’s voicemail.
Let others know your status.
Show other users your current status and see theirs – automatically. The system lets everyone know whether someone is Available, Away, Busy, Offline, or On a Call.
Launch Video Conference/screen share
Launch an AnyMeeting video Conference right from the app.
When you click on the Meeting Tab, your personal meeting URL and audio conference dial-in number is presented. Just click “Enter my Meeting” to start a new video conference/screen share.
SecuriSync Backup and File Sharing
Intermedia Unite includes SecuriSync backup and file sharing allowing your business to easily and securely share files, co-edit in real time and access anything on the go. This can be downloaded to your desktop below: