Intermedia Unite™

A fully integrated unified communication and collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a seamless experience.

*Product and feature availability may vary by region.

Intermedia Unite Service Details

Mobile App for Business

Take your business phone with you.

Mobile workers now have instant access to their corporate phone extension – anywhere, anytime, and on any device.

The Intermedia Unite Mobile App can be downloaded at the Google Play Store or the Apple Store.

Intermedia Unite Mobile App Benefits

  • Integrated, searchable corporate phone directory
  • Easily chat with colleagues — individuals and groups
  • Management of multiple calls at once
  • Voicemail with transcription
  • One-touch transfer to desk phone with the Call Flip feature
  • Advanced calling features such as call transferring, hold, Call Flip, FindMe/FollowMe, and more...

Team Chat and Business SMS

Send and receive chats and text messages to colleagues and customers. Unlimited text messages can be sent to colleagues and customers across the United States, Canada, and Puerto Rico. Chats and text messages are securely encrypted in transit and at rest and will automatically sync across Unite Desktop and Mobile applications.

Contact Sync

  • Contact Sync: From your mobile device ( iOS®, Android®) sync your contacts from popular third-party platforms (Office 365®, G-Suite™, and more) to all your Unite Apps.
  • Contact synchronization must be initiated from your Unite mobile application.

Call Management, Holds, and Call Transferring

Use your mobile device just like your desk phone. Manage, hold, and transfer calls with just a tap or two. Easily switch between calls, transfer calls via warm or blind transfer, check call history, and put calls on speaker.

Call Flip

Move between your desk and mobile phones with ease. Transfer your call from your mobile app to your desk phone, or vice versa – without disconnecting your call. Simply tap the Call Flip icon, then pick up the call on your other phone.

Voicemail

Easily manage your voicemail. Get all the most important options you regularly use at your desk right on your mobile device: playback, forwarding, deleting, and voicemail transcription.

Find Me / Follow Me

Make sure callers can reach you anywhere, anytime, on any device. Rings your desk phone, mobile phone, and desktop app phone at the same time, so you won’t miss important calls. Create rules around how you like to receive business calls.

Mobile Assistant - Coming soon!

Be more productive with your phone system. Get recommendations for custom calling rules based on your calling patterns, preferences, time of day, meeting status, location, and more.

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